Andy Shannon

Filed under Customer Service

· Customer Service

A Message from Amazon Customer Service

Tara and I are just back from another holiday trip to the US, where we split our time between the arctic tundra of Milwaukee (my parents) and the Siberian windstorm of Omaha (Tara’s parents). It’s great seeing family…

· Customer Service

The experience of NO

Over the span of 30 minutes this morning I was rejected twice. My friends know this isn't a unique experience for me. I’m not ashamed to ask for what I want, and I typically don’t mind being rejected.…